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RETURN POLICY

We want you to love what you get. If something's wrong, we'll make it right.

Returns

  • 7 days from delivery to request a return
  • Items must be unworn, unwashed, with tags and original packaging
  • Email us at info@iceaos.com to start the process

Return Shipping

  • Return shipping costs are on you
  • We're not responsible for lost returns, so use a tracked method

Wrong or Damaged Items

Exchanges

  • Return your item and place a new order once the return is approved

Refunds

  • Processed within 3–10 business days after we receive the item
  • Refunded to your original payment method
  • Still waiting after 15 business days? Email us

EU Orders

  • 7-day right of withdrawal, no questions asked

No restocking fees. All items are returnable.

questions? info@iceaos.com